Refund policy

💕 Return & Exchange Policy

Change your mind? No stress.

• 30‑Day Return Window
  If your order doesn’t feel just right, return it within 30 days of delivery for a full refund or an exchange—your choice. Shipping will not be returned and customer is responsible for shipping charges.

• Condition Requirements
  Returns must be unused, in their original packaging, with all tags and liners attached—just like when it arrived.

📦 Exchanges

• Easy Size or Color Swaps
  Want a different size or color? No problem. Exchange your item within the same 30‑day window, following the same unused condition rules. *Note: this does not apply to custom jewelry orders.

⚠️ Damaged or Defective Items

• Received a damaged item?
  Reach out to us within 3 days of delivery. We’ll either send you a replacement or issue a full refund after we confirm the issue.

🔁 How to Return or Exchange

1. Contact us to start the return process and receive your return shipping label.

2. Pack it up with tags and packaging intact.

3. Send it back within 30 days of delivery.

💵 Refund Details

• Fast Refund: Once we receive and inspect your item, we’ll process your refund within 5 business days.

• Refunds go back to your original payment method.

🌍 International Orders

• International return shipping is the customer’s responsibility.

• Refunds will be issued once we receive the item but may take a few days to process.

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✅ Summary Table

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We’re committed to making returns hassle-free—because your happiness is our priority. If you have any questions or need help, our friendly support team is here for you!